Skip to content

Connect with the experts in disconnects 

Reclaim IPs, rack space, and valuable real estate

Legacy and dormant circuits quietly draining your network's valuable resources?

Streamline your network by removing unnecessary expenses tied to outdated technology infrastructure.

Leverage our comprehensive, turnkey disconnection solution to effortlessly optimize your network's efficiency and elevate the user experience to new heights.

Better outcomes all around

Wicresoft's expert team integrates with yours to efficiently handle disconnection orders, helping recover assets like equipment and IP addresses, and reducing maintenance costs. With 25 years of experience, our vast network of specialists minimizes disconnection risks, adhering to strict industry standards to provide exceptional service and attention to detail.

Recover Rack Space Icon

Recover rack space

Save on Maintenance Fees Icon

Save on maintenance fees

Reallocate Unused Ports IPs

Reallocate unused ports/IPs

Free Up Real Estate

Free up real estate

Cut Energy Costs

Cut energy costs

Ensure Billing Accuracy

Ensure billing accuracy

Why Wicresoft?

Fixed price with warranty

Simple pricing model, fixed on a per-circuit basis, and all-inclusive with a quality guarantee

Systems-and-tool-agnostic

We use your systems and tools to analyze the data, deliver the work, and validate the outcome

Flexible

Fully staffed, managed, and scalable teams tailored to your scope

Our
process

Our approach centers on a proven, meticulous process that streamlines operations, preventing disruptions and keeping your business on track.

Unlike mere problem-solving, we proactively identify and neutralize potential issues. The Wicresoft team's deep expertise, drawn from diverse fields, sets our process apart. We don't just troubleshoot—we transform your business operations, promoting resilience, efficiency, and continuous growth.

Intake

Initial disconnect request received by disconnect team

Quality control

Request reviewed for accuracy against network records and inventory database

Update database

Existing service verified in database and status changed to "pending disconnect"

Offnet requests

Disconnect request sent to third party service providers

Soft disconnect

Circuit turndown begins (grace period) ensures request wasn't made in error

Hard disconnect

Complete disconnect occurs removing the service on the network

Network compliance

Update records, ensure all steps completed to fully remove the service

Frequently
asked
questions

What does this cost?

Wicresoft's disconnect pricing model is simple, fixed on a per-circuit basis, and all-inclusive with a best-in-class quality guarantee.

Say goodbye to open-ended SOWs, hidden fees, and shocking price tags. Only pay for what you get -and never pay for rework. 

What's included?

Wicresoft manages the entire process from start to finish - including working with other carriers  - ensuring all steps are executed correctly and in accordance with network requirements.

How does it work?

Wicresoft's telecom professionals are both system and tool-agnostic; we use your systems to disconnect and validate the results.

Regardless of size, Wicresoft is your go-to partner and ready for the challenge. Schedule a call today to discuss your disconnect or full migration needs. 

Resources

Disconnecting Legacy and Dormant Circuits

Disconnecting Legacy and Dormant Circuits

Blog

See a step-by-step breakdown of the disconnect process, including why and when disconnecting circuits is necessary.

Read
Tier 1 Cable Company Using Wicresoft

Tier 1 Cable Company Using Wicresoft

Case Study

Wicresoft improved efficiencies in three groups: Circuit Identification, Order Integrity, and Network Compliance.

Read
Downloadable Circuit Migration Resources

Downloadable Circuit Migration Resources

Resources

Get instant access to circuit migration resources including infographics, videos, and more.

Read

Let's Get to Work

Leverage Wicresoft's 30 years of experience, engagement models, flexible bandwidth, and quality guarantee. 

Full Migration

Have the bigger picture in mind? Consider Wicresoft's fully-managed Circuit Migration Program.

Customer Experience Survey Results

"Keep up the fast, thorough work! I appreciate how you take care of me and out customers in all areas!"

"My Wicresoft contractors do everything that I ask of them and I don't have any complaints. They do a phenomenal job!"

"Wicresoft has been doing an excellent job of supporting my teams."

"The support we receive is excellent, I don't have anything to suggest. We are very happy with the service we receive."

"Whenever I have contacted Wicresoft for assistance they have always been very helpful and quite quick to respond."

"They have excellent customer service and high-quality, skilled Engineers and leadership."

"The Wicresoft team has been doing a great job for quite some time. Open communication has led to this success... I can not say enough how much we appreciate the partnership with Wicresoft."

"The Wicresoft resources we utilize are responsive, flexible, and willing to do whatever we ask them to do. I have no complaints."

Book a Chat

ADVISORY · SOLUTIONS · OPERATIONS

Book a Consultation