-2.png?width=2400&height=500&name=REGISTER%20TODAY%20(1920%20x%20400%20px)-2.png)
Managed telecom case studies
Construction Updates
Managed a team responsible for providing timely updates to outside plant infrastructure, including waves, fiber type, and other critical details requiring redesigns.
Requests per Month
%
SLA Compliance
%
Error Reduction
Quality Control
Provided centralized support for upstream and downstream activities, ensuring accurate order validation, configuration, and delivery.
Orders Completed per Month
%
of Total Orders Identified & Resovled
%
Error Reduction
%
SLA Compliance
Access Order Coordination
Worked with numerous carriers on new offnet orders spanning quoting, ordering, implementation, and testing.
Vendors Coordinated per Day
Offnet Orders Completed per Month
Orders Completed in Total
Fiber Verification
Worked with construction and outside plant design for corrections on new orders.
Redesigns Completed per Month
%
SLA Compliance
.png)
Facility Move
Large-scale program. Worked closely with teams, including construction, outside plant, tech ops, and engineering, to move all equipment and circuits for a major urban facility.
Project involved coordinating with multiple carriers, upgrading equipment, and testing new systems to ensure a seamless transition.
Ports Moved in Manhattan
Fiber Ribbons Moved in Manhattan
Overnight Maintenance Windows Completed
Days Completed
CPE Swap
Helped customers identify and replace end-of-life equipment, providing all necessary engineering support and configuring new equipment.
The project ensured seamless upgrades and minimal disruption to service.
Partners Coordinated
Internal Boundary
Page Produced M&P Document
Swaps Completed per Week
